Oh, you wonderful, unique individual! Here at Uppity, we celebrate individuality – that's our superpower! Because each bag is lovingly handcrafted from repurposed textiles, no two Uppity Bags are exactly alike. However, the one you see pictured is the exact one you'll receive. Embrace your fabulous uniqueness!

You bet your fabulous self they are! We understand the curiosity, and yes, we're utterly smug about our preparation process. Every single fabric destined to become an Uppity Bag undergoes a meticulous, multi-step cleaning and sanitization ritual (think eco-friendly, high-temp washing, thorough drying, and pristine storage). We ensure every piece is fresh, odour-free, and perfectly ready for its new, stylish life with you. Your peace of mind is as important as your planet-saving style!

You're asking the right questions, you eco-chic legend! Every Uppity Bag gives pre-loved textiles a dazzling second act, diverting them from landfills and reducing the demand for new resource-intensive fabric production. It's slow fashion at its finest, wrapped up in a package of pure fabulousness. So, when you snag an Uppity Bag, you're not just getting a unique accessory – you're making a genuinely positive impact. Go on, feel smug!

Treat your Uppity Bag like the one-of-a-kind treasure it is! For most bags, we recommend spot cleaning with a damp cloth and mild soap. Avoid harsh detergents or machine washing to preserve its unique charm and construction. If it's looking a little tired, a gentle steam can often work wonders to keep your accessory looking its absolute best!

While we're confident you'll adore your unique Uppity creation, we understand that sometimes things just aren't a perfect fit. If your bag doesn't ignite that spark of smug fabulousness you expected, you can return it within 14 days for a refund or exchange, provided it's in its original, unused condition. Check our full Returns & Refunds policy (https://www.uppitybags.com/shipping-returns) for all the details. We're here to ensure your Uppity experience is nothing short of spectacular!